Privacy Policy Statement
This document explains how ferisynara collects, uses, and safeguards your personal data for budgeting app services. We follow the privacy laws set by Australia, including strict data protection measures.
Information We Collect
Your privacy matters to us. We collect only what is needed to operate our budgeting app and deliver essential services.
- App registration requires your email address, basic profile details, and password to create a secure account.
- To personalise your budgeting dashboard, we gather your transaction history, preferences, and app usage data.
- We collect technical device details, such as device type and app version, for security and troubleshooting.
- Customer support may log communications to resolve issues and monitor service quality.
How We Use Your Data
Personal data is used for app functionality, improving features, and customer support while protecting user confidentiality.
- Enabling account authentication, logins, and secure transactions within the app.
- Customising features and reminders based on your preferences and budgeting behaviour.
- Improving app stability, rolling out updates, and supporting safe operations.
- Communicating with users for support, feedback, and important account updates.
Legal Basis for Data Use
Data processing is in accordance with Australian law, including user consent and contract obligations.
We only collect, store, and use your information when permitted by law. This may include consent, where required, or to fulfil our contract with you as an app user.
Third Party Sharing
We limit data sharing to external partners, always with user confidentiality as the main priority.
- Third parties only process required data for payment handling, technical fixes, or required legal reporting.
- We never sell personal data. Partners are bound by confidentiality and legal protections.
- Aggregated, anonymised trends may support improvements, but individual identities remain protected.
Data Security
Data is managed using industry best practices, including encryption in transit and at rest. Regular security reviews help identify risks, and access to all personal data is strictly controlled. If a potential issue is identified, we respond quickly to protect your information.
Your Rights
Users may access, update, or request deletion of their data, as provided by local privacy law.
- Request access to your stored personal information at any time.
- Change, update, or correct information in your profile as needed.
- Request deletion of your account and all personal data via the app or support team.
- Withdraw consent for specific processing unless required by law.
Cookies & Tracking
The app and website use cookies for secure authentication, session management, and usage analytics. See our Cookie Policy for more on your rights.
Read Cookie Policy Read Cookie Policy
Contact Details
Questions or privacy requests can be emailed or phoned to our listed contact details. We are committed to addressing your enquiries efficiently.
Email address: content@ferisynara.com
Phone number: +61.8.4894.8467
Business address: 1 Bligh Street, Level 26, Sydney, NSW 2000 Australia
Policy Changes and Updates
We may update this Privacy Policy from time to time and will post changes here. Please check back regularly to stay informed.
Last updated: October 3, 2025